ELCAS COURSES
ComTIA A+
Skills that you'll gain with CompTIA A+
Hardware
Identifying, using, and connecting hardware components and devices.
Operating Systems
Install and support Windows OS including command line & client support. Understand Mac OS, Linux and mobile OS
Software Troubleshooting
Troubleshoot PC and mobile device issues including application security support
Networking
Explain types of networks and connections including TCP/IP, WIFI and SOHO
Hardware & Network Troubleshooting
Troubleshoot device and network issues
Security
Identify and protect against security vulnerabilities for devices and their network connections
Mobile Devices
Install & configure laptops and other mobile devices
Virtualisation & Cloud Computing
Compare & contrast cloud computing concepts & set up client-side virtualisation
Operational Procedures
Follow best practices for safety, environmental impacts, and communication and professionalism
Typical job roles that use CompTIA A+
- Service Desk Analyst
- Data Support Technician
- Help Desk Technician
- Technical Support Specialist
- Desktop Support Administrator
- System Support Specialist
- End User Computing Technician
- Field Service Technician
- Associate Network Engineer
CompTIA A+ Core 1 & Core 2 Bundle
ELCAS Price: £750.00
CompTIA A+ certified professionals are proven, problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world.Â
- The only credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment
- Trusted by employers around the world to identify the go-to person in end point management & technical support roles
- Regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace
The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1001) and Core 2 (220-1002) covering the following new content:
- Demonstrate baseline security skills for IT support professionals
- Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software
- Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting
- Support basic IT infrastructure and networking
- Configure and support PC, mobile and IoT device hardware
- Implement basic data backup and recovery methods and apply data storage and management best practices
| Exam Codes | CompTIA A+ 220-1001 (Core 1) and 220-1002 (Core 2) Candidates must complete both 1001 and 1002 to earn certification. Exams cannot be combined across the series. |
| Launch Date | January 15, 2019Â |
| Exam Description | CompTIA A+ 220-1001 covers mobile devices, networking technology, hardware, virtualization and cloud computing and network troubleshooting. CompTIA A+ 220-1002 covers installing and configuring operating systems, expanded security, software troubleshooting and operational procedures.  |
| Number of Questions | Maximum of 90 questions per exam |
| Type of Questions | Multiple choice questions (single and multiple response), drag and drops and performance-based |
| Length of Test | 90 Minutes per exam |
| Passing Score | 220-1001: 675 (on a scale of 100-900) |
| Recommended Experience | 9 to 12 months hands-on experience in the lab or field |
| Languages | English at launch. German, Japanese, Portuguese, Thai and Spanish |
| Retirement | TBD – Usually three years after launch |
Why train with us
As an authorised training provider for CompTIA courses, our training provides access to the latest standards, insights, practical examples and methods.
